Clients & deals
Approval limbo
Payment or sign-off is deferred to a process with no owner and no date.
how it sounds
“We're just waiting on internal approvals.”
What they’re really doing
An indefinite delay dressed as a procedure. With no name and no date attached, it can run forever.
The reply that answers it
Who's the approver, and what date should I expect? I'll hold [next step] until [date], after which [consequence].
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