tactic library
Clients & deals

Scope creep by assumption

New work is slipped in as though it was always included.

how it sounds

And obviously that includes the other pages too, right?

What they’re really doing

Expanding the deliverable inside a question, so agreeing feels like the polite default.

The reply that answers it

That wasn't in the agreed scope — happy to add it as [price / timeline]. Shall I send the updated version?

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